Your trusted local team from Kannel Insurance remains in place — now supported by the expanded resources of Andres O’Neil & Lowe.
Welcome — We’re Here to Support You
We’re excited to welcome you as a Kannel Insurance client to the Andres O’Neil & Lowe family!
From left to right: Russ Davies, Angela Fritsch, Kevin Morton, Beth Pool, Garrett Morton, and Chris Kannel
Chris Kannel and Angela Fritsch will continue serving you from the same downtown Montpelier office you’ve always visited. However, now you will also benefit from expanded resources and additional support from the entire Andres O’Neil & Lowe team.
From time to time, you may meet a few new faces in the office — they’re here to help, not replace your existing team. They want to ensure you receive the same personal, responsive service you’re used to. You’re simply gaining more people who are here to support you.
What You Can Expect
Continued Benefits:
- The same familiar agents you trust
- Prompt return calls and timely communication
- Personal service from people who know the community
- Support from a team that genuinely cares about your needs
- Same office location
- Many clients will experience minimal or no change
New Enhanced Benefits:
- Occasional visits or support from additional Andres O’Neil & Lowe team members
- Friendly new faces to help — not replace your current team
- A dedicated Andres O’Neil & Lowe claims team to support you when you need it
- Expanded resources and a larger customer service network
- Additional coverage options and carrier relationships to provide you with even more choices and greater affordability
A Dedicated Claims Team
Access to Andres O’Neil & Lowe’s dedicated claims team is now available to you. They work solely to guide clients through claims, communicate with carriers, and ensure the best possible outcome. They work hand-in-hand with your agent to make the hardest days a little easier.
Committed to Our Communities
Both Kannel Insurance and Andres O’Neil & Lowe have deep roots in Northwest Ohio. That commitment continues — you’ll still see us:
- Supporting local events
- Partnering with community organizations
- Participating in fundraisers
- Staying actively involved throughout Montpelier and Northwest Ohio
How This Partnership Benefits You
Our agencies share the same client-first philosophy. By coming together, we’re combining our strengths to offer the:
- Same trusted people serving you every day
- Additional friendly team members supporting the Montpelier office as needed
- Faster, more efficient service backed by more staff and resources
- Access to a specialized claims team
- More options for coverage and carriers
- A larger network of experienced insurance professionals
- Continued local presence, including your current office location
- Ongoing community involvement
- Additional office locations
Frequently Asked Questions (FAQ)
Will anything change with my policy or coverage?
For a small number of clients, certain insurance carriers may no longer be available. Those clients are being contacted directly. If you do not hear from Chris Kannel or Angela Fritsch, your policy, rates, and coverage remain the same.
Do I need to do anything?
No action is required unless someone contacts you.
Will I still work with the same staff?
Yes — your trusted team remains your primary contact. Occasionally, you may meet additional AOL team members who are there to support the Montpelier office.
Why is this happening?
To provide additional support, resources, and expertise while maintaining the personalized service you value.
How do I contact someone?
You can continue reaching your office and team the same way you always have.
We’re Here to Help
If you have any questions, need assistance, or just want to learn more, our team is ready to support you. We look forward to continuing to serve you — now with even more people behind the scenes working on your behalf.
Email:
Office Location(s): Bryan, Archbold, Wauseon, Hicksville, Defiance, and Montpelier, Ohio
Updated Office Hours:
8:30 AM – 4:30 PM
Monday – Thursday
8:30 AM – 3:00 PM
Friday
Get Started Today
As an independent agency, we are here to help you find the right coverage.
Get a Quote
Request an Insurance Quote
As an independent agency, we are here to help you find the right coverage.
Get a Quote
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- Fill out the form, we’ll be in touch.
- Go over your options with an agent.
- Get the coverage you need.
